Somebody should be able to answer 'where is it' in one screen.
In most logistics operations the answer to a customer's question already exists. It is just distributed across a dispatcher's memory, a driver's phone, and three spreadsheets updated by different people. The work is not inventing new data. It is putting the data that already exists into one place, in a form the person on the phone can read while the customer is still on it.
The problems that are specific to this sector.
Coverage is not guaranteed
Drivers work in basements, warehouses and dead zones. An app that requires connectivity to record a delivery records nothing, so offline-first is a requirement rather than a nice touch.
Every partner integrates differently
Carriers, warehouses and customers each have their own format: EDI, an API, a portal, an email attachment. The integration layer is the project, not a task within it.
Customers now expect to see it themselves
Tracking that a customer can check is the cheapest reduction in support volume available, and it is a competitive requirement rather than a differentiator now.
What we build for logistics
- Dispatch and fleet dashboards that put load status, driver and exception in one view
- Driver applications that work offline and sync when there is signal, with proof of delivery
- Customer-facing tracking, notifications and delivery windows
- Route planning and scheduling tuned to your real constraints rather than a generic optimiser
- Integrations with carriers, warehouse systems and customer ERPs, including the EDI ones
What shapes the build
Requirements we design against in this sector. These describe obligations that apply to systems like yours — they are not claims that we hold a certification.
- Driver hours and tachograph rules, where the software must record rather than encourage a breach
- Customs and cross-border documentation on international movements
- Proof of delivery retention, since a signature is a commercial record and a disputed one is a real cost
- Location data on employees, which is personal data and needs a lawful basis and a retention limit
The engagements this usually begins with.
Each says who it is for and, more usefully, who it isn't.
Custom App Development
Internal software for the work your business actually does: portals, back offices, and the operations tools no vendor sells.
What this involves ›Mobile App Development
iOS and Android apps that feel native, ship on one codebase where that makes sense, and two where it doesn't.
What this involves ›ML & Data Science
Forecasting, scoring and segmentation on your own data, with the pipeline that keeps it accurate after launch.
What this involves ›Systems Modernization
Legacy systems moved to the cloud without a rewrite-everything gamble and without a weekend of downtime.
What this involves ›Work we've done in logistics.
A driver app that works in the loading bay
Delivery software is written in an office with good signal and used in basements, warehouses and rural dead zones. Building offline first means a driver records a delivery where it happened, and the office sees it the moment there is signal again.
Read the case study ›Fifteen carrier portals, one quote
A brokerage compiling a single quote logs into a dozen or more carrier systems by hand, then audits the invoices against those rates weeks later, also by hand. Automating both ends turns a morning of copying into a background job with an exception queue.
Read the case study ›The ones this sector actually asks.
Can it work without a signal?
It has to. Driver apps are built offline-first, so actions are recorded locally and reconciled when connectivity returns, with conflict handling for the cases where two updates disagree.
Do you integrate with our telematics provider?
Most have an API and we build against it rather than replacing the hardware. Vehicle tracking, driver behaviour and fuel data are more useful inside your own dashboard than in a vendor portal nobody opens.
We still receive orders by EDI. Is that a problem?
No, and it is extremely common. EDI is well-defined and stable, which makes it easier to build against than several modern APIs. We scope it as an integration with its own testing rather than as an afterthought.
What is the most expensive thing your team still does by hand?
Tell us, and we'll tell you honestly whether software can fix it, and roughly what it would cost. No pitch deck.