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Healthcare

Software that fits the clinic, not the other way round.

Healthcare software fails in a particular way. It is designed around the record rather than around the twelve minutes a clinician has with a patient, so it gets used at the end of the day from memory, and the data quality everything else depends on quietly degrades. Building for this sector means building for interruption, for staff who cannot stop to file a support ticket, and for a compliance regime that is not optional.

What makes this different

The problems that are specific to this sector.

The workflow is the constraint

A form that takes ninety seconds instead of thirty does not cost a minute. It costs the record being filled in later, or not at all. Clinical software is judged on how little it interrupts.

Integration is rarely a modern API

Practice management systems, labs and imaging often speak HL7, FHIR if you are lucky, and a nightly file drop if you are not. Scoping a build without confirming which is how timelines double.

Compliance shapes the schema

Who may see a record, what the audit trail keeps, how long data is retained and how it is destroyed. These are decisions made before the first table, because retrofitting them means rebuilding.

What we build for healthcare

  • Patient portals and self-service booking that reduce phone volume at reception
  • Automated appointment reminders, waitlist backfill, and follow-up sequences
  • Clinician-facing tools built for tablets and interruptions, not for a desktop and an hour
  • Integrations with practice management, labs and EHR systems over HL7 and FHIR
  • Reporting for clinical, operational and funding requirements from one source of truth
Talk about a project

What shapes the build

Requirements we design against in this sector. These describe obligations that apply to systems like yours — they are not claims that we hold a certification.

  • HIPAA: access control, audit logging, encryption in transit and at rest, and a Business Associate Agreement where we handle protected health information
  • GDPR and UK data protection where patients are in Europe, including lawful basis and retention limits for special-category data
  • WCAG 2.2 AA accessibility, which is both a legal expectation for many providers and a practical one for patients
  • Data residency, where a provider or funder requires records to stay in a named jurisdiction
Questions

The ones this sector actually asks.

Are you HIPAA compliant?

HIPAA compliance is a property of a system and an organisation, not a badge a development company holds. What we do is build to its technical safeguards of access control, audit logging, encryption and minimum necessary access, and sign a Business Associate Agreement where we handle protected health information. Any vendor answering this question with a simple yes is worth a second question.

Can you integrate with our EHR?

Usually, and the answer depends entirely on which one. Systems with a documented FHIR API are routine; older systems may only offer HL7 v2 feeds or scheduled exports. We confirm what is actually available before quoting rather than after.

Do you work with medical device software?

Not software that is itself a regulated medical device, because that carries a certification pathway needing a specialist partner. We build the systems around it: portals, scheduling, reporting, and operational tooling.

What is the most expensive thing your team still does by hand?

Tell us, and we'll tell you honestly whether software can fix it, and roughly what it would cost. No pitch deck.